On this episode of Community Pulse, Jason and Mary talk to Jono Bacon, Community Strategist and Leader, and author of The Art of Community. Jono joined Canonical in 2006 as a Community Manager, which provided a “stomping ground” for him to learn how to build good communities. It was here that he learned there is value in those individuals who can understand the interesting “connective tissue” between the people and the product.
Throughout this 40 minute podcast, we’ll touch on the difference between “read” and “write” communities, how difficult (and important!) it is for us to define our role, how to deal with our harshest critics, and more.
Community Leadership Forum
The Art of Community (Amazon) or free PDF
Predictably Irrational (Amazon)
Dr. David Rock’s SCARF: a brain-based model for collaborating with and influencing others (PDF)
The Starfish and the Spider (Amazon)
We stated in the podcast that the first edition of The Art of Community came out in 2012. The second edition was actually released in 2012 and the first in 2009.